Refund policy
At SelectedLuxuries, your satisfaction is our priority. If you're not completely satisfied with your purchase, we offer a straightforward 7-day return and refund policy.
1. Eligibility for Returns
- Items must be returned within 7 days of the delivery date.
- The product must be unused, in its original packaging, with all tags and labels intact.
- The product must not show any signs of wear, damage, or alteration.
2. Initiating a Return
- To initiate a return, please contact our customer service team at [your contact email] with your order number and reason for the return.
- Once your return request is approved, we will provide you with detailed instructions on how to send the product back to us.
3. Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
4. Processing Refunds
- Once we receive your returned item, it will be inspected. If the return is approved,
- You Can Select Other Item In Exchange
- No Refunds Only Exchange/Replacement
5. Non-Returnable Items
- Gift cards, promotional items, and items marked as final sale cannot be returned.
- Customized or personalized watches are also non-returnable.
6. Damaged or Defective Items
- If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement, including return shipping costs.
- So please Take A Full Opening Parcel Video as a proof.
- parcel opening video is mandatory without any cuts from start to end.
7. Contact Us
For any questions or concerns about our return and refund policy, please reach out to us at sales.SelectedLuxuries@gmail.com, +91 99792 72621. We’re here to assist you!